These Terms and Conditions ("Terms") govern the access or use by you ("Merchant", "you", "your") of the Services (defined below) provided by Riverinnovate Productions Private Limited ("Riverinnovate", "we", "us" or "our"), a company established under the laws of India. Please read these Terms carefully before accessing or using the Services. Your access and use of the Services constitutes your agreement to be bound by these Terms, which establishes a contractual relationship between you and Riverinnovate. You may not access or use the Services if you do not agree to these Terms.
For The Purpose Of These Terms, The Following Words And Phrases Shall Have The Meaning Assigned To Them Under This Article. "Services" Means The Service Provided By Riverinnovate And Service Providers To Users, Whereby A User Can (1) Receive Payments From Their Customers Or Other Payers; Or (2) Make Payment To Suppliers, Beneficiaries Or Other Payees, By (A) IMPS/NEFT/RTGS; Or (B) Credit/ Debit Card; Or (C) Net Banking; Or (D) Any Other Mode Of Payment Through Banks, That May Be Accepted By Riverinnovate From Time To Time In These Terms.
Riverinnovate platform users who are authorized to use this website and/or use the services to make or receive payments from third parties through this website. A "User" includes any individual authorized to use the services on behalf of the user.
It is the responsibility of Riverinnovate to maintain such a bank account in accordance with RBI guidelines.
Any person to whom a payment is made using the services, (including a user who uses the services to receive payments.)
Persons who make payments using the services (including users who make payments using the services).
Bank, Association, Facility Provider, Card Issuer, Acquiring Bank, Other Financial Institution, Card Processor, Clearing House Network Whose Facilities Are Utilized To Provide These Services.
Payment Instructions That Result In The Transfer Of Money (A) From A Payer To A Payee; Or (B) From A Payer To A User.
Total Amount Payable/Received By A User/Payee. Included in this Amount Are All Taxes, Charges, Interest, Delivery Costs, Commissions, Etc.
Website And Services Are Only Available To Persons Aged 18 Or Older And Able To Form Legally Binding Contracts Under Indian Law. Persons under the age of 18 may not access or use the Website or Services. The User Represents And Warrants That He/She Is At Least 18 Years Old And Has Consent To Contract In Order To Use The Website Or Services. User Agrees That His/Her Payer/Payee Is Also Capable Of Contracting.
In addition, the User represents and warrants that He/She has full power and authority to use the Services and is strictly in compliance with all laws.
Any Terms And Conditions As Accepted By The User Shall Be Read Along With And In Addition To Any Terms And Conditions As Issued By Any Service Provider From Time To Time. The Privacy Policy Will Also Be Read In Conjunction With The Terms And Conditions.
You May Use The Services And This Website Only If You Accept And Abide By The Following Terms And Conditions.
The User Must Be Registered With Riverinnovate And The Service Providers To Use The Services. Riverinnovate Must Receive All Documents That Riverinnovate And The Service Provider May Request. The User is strictly prohibited to use our Services for the Websites/Business not registered with Riverinnovate and the Services Providers. The User shall keep Riverinnovate and the Service Provider fully indemnified in the event this Clause is breached.
By Registering With Riverinnovate, User Agrees To Provide True, Accurate, Current And Complete Information Failing Which Riverinnovate May At Any Time Reject User's Registration And Terminate His/Her Right To Use Or Access The Website And/Or Services. When User Registers With Riverinnovate, A User Account Will Be Created, That Is Associated With User's User Name, Password And Other Identifying Information. User Shall Be Responsible For Anything That Happens Through His/Her User Account.
The Services May Be Used By User For Making And Receiving Payments From / To Third Parties.
To Enable The User To Use The Services, A Link With Login Credentials Will Be Communicated To The User On His/Her Mobile Phone Or Email Address And The User Irrevocably And Unconditionally Accepts The Sole Responsibility For Use, Confidentiality And Protection Of Said Login Credentials, Including Passwords, As Well As For All Orders And Information Changes Entered Into The Mobile/ Email Account Using Such Login Credentials.
Riverinnovate Has No Obligation To Verify The Authenticity Of The Transaction Other Than By Means Of Verification Of The User's Basic KYC Information. The User Shall At All Time Takes All Appropriate Steps, Including Those As Mentioned Herein, To Maintain The Security And Confidentiality Of The Information. Riverinnovate Shall Not Be Liable For Any Mistake Or Misuse Of The Services By Either The User Or By Any Person Authorized By The User, Or By Any Person Gaining Access To The Services Through The User. User Agrees That Riverinnovate Accepts All Instructions Originating From His/Her Account In Good Faith And In A Manner Consistent With Commercially Reasonable Security Standards. User Shall Indemnify And Hold Riverinnovate Harmless For Direct Or Indirect Losses Sustained As A Result Of The Disclosure Of Sensitive Information By Or Through User.
On Receiving The Necessary Details From The Service Provider, Riverinnovate Shall Initiate The Required Payment To Payee/User/ As Instructed By User/ Payer.
Confirmation Of The Transaction Performed Using Valid Login Credentials Shall Be Conclusive Evidence Of A Transaction Being Effected. User Is Responsible To Furnish Riverinnovate With Correct And Current Payee Information. In The Event That The Payment Is In Respect Of A Purchase Of Products By The User/Payee, Riverinnovate Shall Not Be Required To Ensure That The Purchased Products Have Been Duly Delivered. In The Event A User Chooses To Complain About A Transaction, The Same Should Be Communicated To Riverinnovate Within 10 (Ten) Days Of The Transaction.
Each User Shall Be Responsible To (1) Furnish Correct And Accurate Information Of The Payer/ Payee As May Be Required, On An Independent Basis; (2) Furnish To Riverinnovate Forthwith On Demand, The Original Copy/Copies Of Proof Of Delivery Of Products, Invoices Or Other Records Pertaining To Any Transaction; (3) Ensure That All Licenses And Registrations Required By Him Are In Full Force And Effect To Enable Them To Carry On The Business Of Sale/ Purchase Of Products.
User Shall Not (1) Carry Out Any Activity, Which Is Banned, Illegal Or Immoral, (2) Use The Services In Any Manner Or In Furtherance Of Any Activity, Which Constitutes A Violation Of Any Law Or Regulation Or Which May Cause Riverinnovate To Be Subject To Investigation, Prosecution Or Legal Action.
User Shall Not Sell, Provide, Exchange, Or Otherwise Disclose To Third Parties Or Use Themselves (Other Than For The Purpose Of Completing A Transaction, Or As Specifically Required By Law) Any Personal Information About Any Third Party, Including The Account Details And Mobile Number, Without Obtaining The Prior Written Consent Of Such Third Party.
User Shall Take All Precautions As May Be Feasible Or As May Be Directed By Riverinnovate To Ensure That There Is No Breach Of Security And That The Integrity Of The Link Between Their Systems/ Site, The Website And The Payment Mechanism Is Maintained At All Times. In The Event Of Any Loss Being Caused As A Result Of The Link Being Breached Or As A Consequence Of The Link Being Improper Or Being In Violation Of The Provisions Of This Clause, The Loss Shall Be To The Account Of The User And The User Shall Indemnify And Keep Indemnified Riverinnovate And The Service Providers From Any Loss As May Be Caused In This Regard.
User Shall Bear And Be Responsible For The Payment Of All Relevant Taxes, Surcharge, Levies (Including Any Applicable Withholding Taxes) As May Be Due.
A User Shall Not At Any Time Require Any Other User To Provide Him With Any Details Of The Accounts Held By The Other Users With Any Banks Including, The Passwords, Account Number, Card Numbers, Mobile Phone Numbers And PIN Which May Be Assigned To Them By The Banks From Time To Time.
A User Shall Use The Information Regarding A Payee/ Payer (Including Name, Address, E-Mail Address, Telephone Numbers And Other Data) Conveyed To Him Whilst Using The Services, Only For The Purpose Of Completing The Transaction For Which It Was Furnished and Not To Sell Or Otherwise Furnish Such Information To Others Unless He/She Has An Independent Source Of Such Information Or Obtains The Express Consent Of Such Payee/ Payer.
A User Shall Inform Riverinnovate Of Any Change In His/Her Email Address, Mobile Number, Address, Ownership Or Legal Status Or His/Her Cessation Of Business In Writing 30 Working Days In Advance Of Such Change.
User Shall Not Interfere With Or Damage The Website, Including, Without Limitation, Through The Use Of Viruses, Cancel Bots, Trojan Horses, Harmful Code, Flood Pings, Denial-Of-Service Attacks, Backdoors, Packet Or IP Spoofing, Forged Routing Or Electronic Mail Address Information Or Similar Methods Or Technology.
Riverinnovate Has The Right To Investigate And Prosecute Violations Of Any Of The Above To The Fullest Extent Of The Law.
Subject To The Provisions Stated Herein And As Specified By Riverinnovate From Time To Time, The User Will Not Hold Riverinnovate Liable In Case Of Any Improper/ Fraudulent/Unauthorized/ Duplicate/Erroneous Use Of His/Her Mobile And/Or The Web-Based Access. Riverinnovate Will Also Not Be Liable For Any Consequences Connected With The Use/ Misuse Of User's Mobile/ E-Mail Account By Any Third Party. If Any Third Parties Gain Access To The Services, The User Will Be Responsible And Shall Indemnify Riverinnovate Against Any Liability, Costs Or Damages Arising Out Of Such Misuse / Use By Third Parties Based Upon Or Relating To Such Access And Use, Or Otherwise.
The User Shall Be Fully Liable For: (A) Any Unauthorized Use Of His/Her Mobile/ Email Account; And/Or (B) All Authorized Transactions On His/Her Mobile/Email Account.
To the extent permitted by law and the Terms, Riverinnovate shall not be liable for any loss or damage arising directly or indirectly out of:
When Riverinnovate or a Service Provider Considers, on Reasonable Grounds, that a User has breached these Terms or any other agreement with Riverinnovate, or has acted in dishonesty or fraudulently toward Riverinnovate or a Service Provider, Riverinnovate Has The Right To (A) Suspend All Payments Under These Terms; (B) Deactivate/ Suspend Your User Account And Disable Your Password Notice Of Such Termination To The User; Pending Enquiries By Riverinnovate. User May Cancel His/Her Please send an email to Riverinnovate to update your account. Riverinnovate Has No Obligation To Return Any Data Or Information That May Be Found On Its Servers Or Other Equipment Once Your Account Is Canceled.
User Shall Keep Riverinnovate Indemnified From And Against Any And All Liability (Including But Not Limited To Liabilities, Judgments, Damages, Losses, Claims, Costs And Expenses,), Fines, Penalties Or Any Other Loss That May Occur, Arising From Or Relating To Any Claim, Suit Or Proceeding Brought Against Riverinnovate By Another User/ Service Provider/ Third Party For Reasons Including, But Not Limited To (1) Delivery, Non Delivery Or Delay, Deficiency Or Mistake In Respect Of The Products Sold; (2) A Breach, Non-Performance, Non Compliance Or Inadequate Performance By The User Of Any Of The Terms, Conditions, Representations, Obligations Or Warranties Made By Him; (3) Any Acts, Errors, Misrepresentations, Wilful Misconduct Or Negligence Of The User, Or His/Her Employees, Subcontractors And Agents In Performance Of Their Obligations Under These Terms.
The User Shall Comply With All Such Terms And Conditions As Riverinnovate Or Any Service Provider May Prescribe From Time To Time With Regard To The Services. All Transactions Affected By Or Through This Website, Shall Constitute Legally Binding And Valid Transactions When Done In Adherence To And In Compliance With The Terms And Conditions Prescribed By Riverinnovate Or Seller/ Service Provider.
User Agrees Not To Disclose Or Attempt To Use Or Personally Benefit From Any Non- Public Information That He/She May Learn On The Website Or Through The Services. This Obligation Shall Continue Until Such Time As The Non-Public Information Has Become Publicly Known Through No Action Of Your Own. If You Are Compelled By Order Of A Court Or Other Governmental Or Legal Body (Or Have Noticed That Such An Order Is Being Sought) To Divulge Any Such Non-Public Information, You Agree To Promptly And Diligently Notify Riverinnovate And Cooperate Fully With Riverinnovate In Protecting Such Information To The Extent Possible Under Applicable Law.
Riverinnovate May Access, Preserve And Disclose Any Of Your Information If Required To Do So By Law, Or If We Believe In Good Faith That It Is Reasonably Necessary To
The Website Content And The Trademarks, Service Marks And Logos Contained Therein ("Marks") Are Owned By Or Licensed To Riverinnovate, Subject To Copyright And Other Intellectual Property Rights Under The Law And International Conventions. Such Website Content May Not Be Copied, Reproduced, Distributed, Transmitted, Broadcast, Displayed, Sold, Licensed, Uploaded, Or Otherwise Exploited Without The Prior Written Consent Of Riverinnovate.
User Understands That His/Her Access To The Website Will Result In The Collection, Use And Storage Of His/Her Information Which Is Subject To Riverinnovate 's Privacy Policy. Through His/Her Access Of The Website User Consents To The Collection, Use And Storage Of Such Information, Which Will Be Held By Riverinnovate And May Be Processed And Stored By Service Providers. For An Explanation Of Riverinnovate 's Practices And Policies Related To The Collection, Use and Storage Of Users' Information, Please Read Our Privacy Policy
THE CONTENT AND FUNCTIONALITY ON THE WEBSITE IS PROVIDED WITH THE UNDERSTANDING THAT RIVERINNOVATE IS NOT HEREIN ENGAGED IN ITSELF FOR MAKING PAYMENTS. RIVERINNOVATE IS AN INTERMEDIARY BETWEEN BANKS, SERVICE PROVIDERS AND USERS. ALL CONTENT AND FUNCTIONALITY ON THE WEBSITE IS PROVIDED "AS IS," WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. RIVERINNOVATE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AS TO THE ACCURACY, OR ADEQUACY OF THE WEBSITE OR THAT THE SERVICES PROVIDED OR THE FUNCTIONALITY ON THIS WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE OR FREE FROM ANY VIRUS OR OTHER MALICIOUS, DESTRUCTIVE OR CORRUPTING CODE, PROGRAM OR MACRO.
USER HEREBY ACKNOWLEDGES THAT HIS/HER USE OF THIS WEBSITE AND THE SERVICES IS AT HIS/HER SOLE RISK. UNDER NO CIRCUMSTANCES SHALL RIVERINNOVATE OR ANY OF ITS PREDECESSORS, SUCCESSORS, PARENTS, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, SHAREHOLDERS, INVESTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, ATTORNEYS AND THEIR RESPECTIVE HEIRS, SUCCESSORS OR ASSIGNS BE LIABLE FOR ANY DAMAGES, INCLUDING DIRECT, INCIDENTAL, PUNITIVE, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES THAT DIRECTLY OR INDIRECTLY RESULT FROM THE USE OF, OR THE INABILITY TO USE, THIS WEBSITE OR THE SERVICES, INCLUDING FOR VIRUSES ALLEGED TO HAVE BEEN OBTAINED FROM THE WEBSITE, EVEN IF RIVERINNOVATE IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES AND REGARDLESS OF THE THEORY OF LIABILITY.
USER ACKNOWLEDGES AND AGREES THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ENTIRE RISK ARISING OUT OF YOUR ACCESS TO AND USE OF THE WEBSITE AND SERVICES, REMAINS WITH YOU. NEITHER RIVERINNOVATE NOR ANY OTHER PARTY INVOLVED IN PROVIDING OR DELIVERING THE WEBSITE OR SERVICES WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE SERVICES, OR IN CONNECTION WITH THESE TERMS, AS A RESULT OF YOUR USE OF THE WEBSITE OR SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT RIVERINNOVATE HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
RIVERINNOVATE IS NOT LIABLE FOR ANY DIRECT OR INDIRECT DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT OR USER'S USE OF THE WEBSITE AND SERVICES, EXCEPT FOR RIVERINNOVATE'S OBLIGATIONS TO MAKE PAYMENTS THROUGH THE NODAL ACCOUNT AS EXPECTED HEREIN.